Shipping & Pick Up

Shipping 

- All packages ship from San Diego, California USA
- It is our goal to fulfill/ship all orders placed Monday through Friday within 48 hrs of purchase *   
- We are not liable for lost, stolen, or mis-delivered packages, please ensure your address is correct before completing your purchase. 
- We do not currently offer international shipping but if you are interested please email totem@trilogysanctuary.com 

PICKUP @ Trilogy Sanctuary Cafe (La Jolla, CA 92037)

- Local orders may select the "Pick up at Trilogy Sanctuary" option at checkout.
- You will receive an email notification when your order has been fulfilled and is ready for pick up. 
- Packages will be available for pick up in the Cafe at Trilogy Sanctuary from 10am - 8pm, 7 days a week. Please have your order number available when you arrive.
(To order food for pick up from the cafe, visit https://www.trilogysanctuary.com/)
Trilogy Sanctuary 
7650 Girard Ave, Ste 400
La Jolla, CA 92037
* Exceptions include weekends, observed holidays, and large promotional sales
(such as Black Friday/Cyber Monday), where delays may be incurred

 NOTEWe are doing our best to ship all packages out within 24 hours. Our shop has been closed to the public since mid- March and thoroughly cleaned. We are following all recommendations and suggestions issued by the CDC. Only 1-2 staff members are at the shop as needed to package and ship orders. Staff members are required to wear masks and gloves, wash hand frequently, and maintain as much distance as possible when on site.